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We strive to deliver the perfect product to you, but sometimes there may be damages during transit. In such cases, please follow our Return/Exchange policy:
*Parcel Opening video is a must.
Returns/Exchanges/Cancellations/Refunds are not accepted:
- Once an order is placed
- For size issues. We recommend ordering one size up
- For slight variations in colour/finish/fabric due to screen resolution or camera lightsx
Returns/Exchanges are accepted only for damaged products:
- Provide a parcel opening video clearly showing the damage
- Contact us within 24 hours of receiving the parcel at (phone number to be provided).
In case of valid damage claims:
- We will ship a replacement product. If unavailable, you can order another product.
- Refunds will not be given.
Cancellation by Be Unique Apparels:
We may cancel orders due to the following:
- Limited product availability
- Product or pricing inaccuracies
- Credit and fraud avoidance concerns
- Additional verification requirements
If your order is cancelled:
- We will notify you
- The charged amount will be credited to your account as a voucher with no validity period
- You accept our cancellation decision
Please note that these terms and conditions are subject to change without prior notice.